Online Reputation Management and Social Media Monitoring – eBuzz Connect Have you wondered how you can monitor and manage your online reputation on multiple review sites and social media channels? Online reviews influence consumer purchasing decisions. Being proactive and managing comments, both good and bad, can positively impact the perception of your beautiful, well-run hotel. Its not just reviews that impact purchasing decisions: mentions and comments about your hotels and restaurants in different social channels can impact your search engine placement and influence purchasing decisions as well. eBuzz Connect combs through millions of review sites, blogs and social media channels such as TripAdvisor, Facebook, Twitter and YouTube to look for mentions of your hotel and important keywords, and provides a consolidated view on a simple dashboard interface. The highlights section gives you a ten second overview of all your online reputation activities. You can explore deeper into what interests you by clicking on the action buttons below the highlights box. For a deeper look into how eBuzz Connect can provide detail marketing and operations insights, and drive actionability and higher revenue at your hotel or group, please contact Milestone at or call 888-350-8396.